​1 General Information

This Privacy Policy applies to data processing by Logward GmbH & Co. KG ("Logward”, "Controller", "we" or "us") when visiting our website https://www.logward.com/ and using the Logward App (“App”).

We take the protection of your personal data very seriously. Personal data is any information relating to an identified or identifiable natural person, e.g. name, address, and e-mail address. When processing your personal data, we observe the applicable data protection laws, in particular the European General Data Protection Regulation ("GDPR") and the Federal Data Protection Act ("BDSG").

This Privacy Policy explains how and for which purpose your personal data is collected. We herewith advise you that the transmission of data via the internet (i.e. through e-mail communications) may be prone to security gaps. It is not possible to completely protect data against third party access.

2. Name and Contact Details of Data Protection Controller

Responsible for the processing of your data is:

Logward GmbH & Co. KG
c/o Mindspace
Rödingsmarkt 9
20459 Hamburg


Phone: +49 40 67529266
E-mail: mail@logward.com

3 Name and Contact Details of Data Protection Officer

Erich Zimmermann

c/o ZiDa-Datenschutz GmbH

Waldhofer Str. 102

69123 Heidelberg  


E-mail: dataprotection(at)leschaco.com


4 Collection and Storage of Personal Data as well as Method and Purpose of their Processing, relevant Legal Basis and Storage Period

4.1 Informative Use of our Website

During the mere informative use of our website, i.e. if you do not register or otherwise transmit information to us, we only collect data that your browser transmits to our server (so-called server log files), whereby logging only takes place to the technically necessary extent. The following information is collected:

  • IP address of the requesting device
  • date and time of access
  • name and URL of the accessed file
  • website from which the access is made (referrer URL)
  • the browser you use and, if applicable, the operating system of your device as well as the name of the access provider.

The legal basis for the collection of this data is Art. 6 section 1 lit. f) GDPR. Our legitimate interest in collecting this data results from the following purposes:

  • ensuring optimal use of our website,
  • ensuring smooth connection establishment,
  • evaluation of system security and stability.

4.2 Registering for the Logward App

To use the App you need to register and create a user profile. In this case we will collect the following data from you:  

  • Title  
  • First and last name  
  • Company you work with
  • Job title and department you work in  
  • Address  
  • Email address and phone number.

We process the registration data in order for you to use the App and its functions. The purpose of processing the aforementioned data is to fulfil the user contract regarding the use of the App with you. The legal basis for the data processing is Art. 6 section 1 lit. b) GDPR. If you use the App as an employee of a company registered with us or as a person authorised to represent such a company, data processing for the aforementioned purposes constitutes a legitimate interest on our part, so that we can base the data processing on Art. 6 section 1 lit. f) GDPR.

You can delete your user account in the App at any time by contacting us. We will store your data as long as it is necessary for the execution of the user contract with you, i.e. until the expiry of the statutory or possible contractual warranty rights. After expiry of this period, we retain the information regarding the contract data required under commercial and tax law for the periods determined by law.

4.3 Request by contact form, e-mail, telephone or fax

If you submit inquiries to us via our contact form, the information provided in the contact form as well as any additional information provided by you will be stored by us in order to handle your inquiry and in the event that we have further questions. The same applies if you contact us by e-mail, telephone or fax.

The processing of these data is based on Art. 6 section 1 lit. b) GDPR, if your request is related to the execution of the user contract or if it is necessary to carry out pre-contractual measures. In all other cases the processing is based on our legitimate interest in the effective processing of the requests addressed to us (Art. 6 section 1 lit. f) GDPR). The information you have entered into the contact form shall remain with us until you ask us to erase the data or if the purpose for which the information has been processed no longer exists (e.g. after we have concluded our response to your inquiry). This shall be without prejudice to any mandatory legal provisions – in particular retention periods.

4.4 Job Applications

If you apply to us for a job opening electronically, i.e. via e-mail or using our online form, we will collect and process your personal data for the purpose of executing the application process and preparing contracts. By submitting an application via our recruitment website, you express your interest in taking up work with us. In this context, you transmit personal data, which we will use and store exclusively for the purpose of your job search / application process. In particular, the following data is collected during this process:

  • Name (first and last names)
  • E-mail address
  • Phone number
  • City
  • LinkedIn profile (optional)

Furthermore, you can choose to upload expressive documents such as a cover letter, your CV and reference letters. These may contain additional personal data such as date of birth, address etc. Only authorized HR staff and/or staff involved in the application process have access to your data. The personal data is stored, as a rule, exclusively for the purpose of filling the vacancy for which you have applied.

When processing your personal data for the purpose of executing the application process the legal basis is section 26 BDSG and Art. 6 section 1 lit. b) GDPR. If we are unable to make you a job offer or you reject a job offer or withdraw your application, we reserve the right to retain the data you have submitted on the basis of our legitimate interests (Art. 6 section 1 lit. f) GDPR) for up to 6 months from the end of the application procedure (rejection or withdrawal of the application). Afterwards the data will be deleted, and the physical application documents will be destroyed. The storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the expiry of the 6-month period (e.g. due to an impending or pending legal dispute), deletion will only take place when the purpose for further storage no longer applies.

If your job application should result in your recruitment, the data you have submitted will be processed on the grounds of section 26 BDSG and Art. 6 section 1 lit. b) GDPR for the purpose of pursuing the employment relationship with you.  

If we do not make you a job offer, you can join our applicant pool. In this case we will inform you whenever we have a matching vacancy. Admission to the applicant pool is based exclusively on your express consent (Art. 6 section 1 lit. a) GDPR). Your consent is voluntary and has no relation to the ongoing application procedure. You can revoke your consent at any time. In this case, the data from the applicant pool will be irrevocably deleted, provided there are no legal reasons for storage. The data from the applicant pool will be irrevocably deleted no later than 180 days after consent has been granted.

To make the application process as easy as possible for our applicants we use software of Personio GmbH, Rundfunkplatz 4, 80335 Munich, Germany (for more information see 5.2).  

5 Recipients of Personal Data or Categories of Recipients  

In order to process your personal data, we sometimes use the services of external service providers. These service providers process your personal data on our behalf, in accordance with our instructions and our supervision exclusively for the purposes set out in this Privacy Policy. In order to guarantee processing in compliance with data protection regulations, we have concluded a Data Processing Agreement (DPA) with our service providers according to Art. 28 GDPR.

5.1 External Hosting

Our website is hosted by an external service provider (host). Personal data collected on this website are stored on the servers of the host. These may include, but are not limited to, IP addresses, contact requests, metadata and communications, contract information, contact information, names, web page access, and other data generated through a website.  

5.2 Processing of HR Data

Our Logward recruitment website is operated by Personio GmbH, which offers a human resource and candidate management software solution (https://www.personio.com/legal-notice/). Data transmitted as part of your application will be transferred using TLS encryption and stored in a database. For more information how your data will be processed when applying via our recruitment website operated by Personio see https://logward.jobs.personio.com/privacy-policy?language=en.  

6 Recording of Data on this Website

Cookies: In some instances, our website and its pages use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. The purpose of cookies is to make our website more user friendly, effective and more secure. Cookies are small text files that are placed on your computer and stored by your browser. Most of the cookies we use are so-called „session cookies.“ They are automatically deleted after your leave our site. Other cookies will remain archived on your device until you delete them. These cookies enable us to recognise your browser the next time you visit our website. You can adjust the settings of your browser to make sure that you are notified every time cookies are placed and to enable you to accept cookies only in specific cases or to exclude the acceptance of cookies for specific situations or in general and to activate the automatic deletion of cookies when you close your browser. If you deactivate cookies, the functions of this website may be limited. Cookies that are required for the performance of the electronic communications transaction or to provide certain functions you want to use are stored on the basis of Art. 6 section 1 lit. f) GDPR. We have a legitimate interest in storing cookies to ensure the technically error free and optimised provision of our services. If other cookies (e.g. cookies for the analysis of your browsing patterns) should be stored, they are addressed separately in this Privacy Policy.

7 Analysis Tools and Advertising

7.1 Google Analytics

Our website and the App use functions of the web analysis service Google Analytics. The provider of this service is Google Ireland Limited („Google“), Gordon House, Barrow Street, Dublin 4, Ireland. Google Analytics uses so-called cookies. Cookies are text files, which are stored on your computer and that enable an analysis of the use of the website by users. The information generated by cookies on your use of this website is usually transferred to a Google server in the United States, where it is stored. The storage of Google Analytics cookies and the utilization of this analysis tool are based on your explicit consent according to Art. 6 section 1 lit. a) GDPR. Your consent can be revoked at any time.

We we have activated the IP anonymization function. As a result, your IP address will be abbreviated by Google within the member states of the European Union or in other states that have ratified the Convention on the European Economic Area prior to its transmission to the United States. On our behalf Google shall use this information to analyse your use of this website to generate reports on website activities and to render other services to us that are related to the use of the website and the internet.  

You do have the option to prevent the archiving of cookies by making pertinent changes to the settings of your browser software. However, we have to point out that in this case you may not be able to use all of the functions of this website to their fullest extent. Moreover, you have the option to prevent the recording of the data generated by the cookie and affiliated with your use of the website (including your IP address) by Google as well as the processing of this data by Google by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information about the handling of user data by Google Analytics, please consult Google’s Data Privacy Declaration at: https://support.google.com/analytics/answer/6004245?hl=en.

Data on the user or incident level stored by Google linked to cookies, user IDs or advertising IDs (e.g. DoubleClick cookies, Android advertising ID) will be anonymized or deleted after 14 months. For details please click the following link: https://support.google.com/analytics/answer/7667196?hl=en

7.2 Google Web Fonts (local embedding)

Our website uses so-called Web Fonts provided by Google to ensure the uniform use of fonts on this site. These Google fonts are locally installed so that a connection to Google’s servers will not be established in conjunction with this application.

8 Transfer of Data to Third Party Countries

Except as set out in section 7, we do not transfer your personal data to recipients in countries outside the European Union or the European Economic Area where a level of data protection comparable to that in the European Union cannot be assumed.

9 Data Security  

For security reasons and to protect the transmission of confidential content, such as orders or inquiries you submit to us as the website operator, this website uses either an SSL or a TLS encryption programme. You can recognise an encrypted connection by checking whether the address line of the browser switches from „http://“ to „https://“ and also by the appearance of the lock icon in the browser line. If the SSL or TLS encryption is activated, data you transmit to us cannot be read by third parties.

10 Your Rights

In relation to our processing of your personal data, you are entitled to the following rights free of charge:

10.1 Right to Information pursuant to Art. 15 GDPR

You have the right to receive information from us about whether and which data we process about you. This includes information on how long and for what purpose we process the data, the source of the data and the recipients or categories of recipients to whom we pass on the data. We can also provide you with a copy of this data.

10.2 Right to Rectification pursuant to Art. 16 GDPR

You have the right to request that we rectify information about you that is not or no longer accurate without delay. In addition, you can request that we complete your incomplete personal data. If required by law, we will also inform third parties of this rectification if we have disclosed your personal data to them.

10.3 Right to Deletion pursuant to Art. 17 GDPR  

You have the right to request that we delete your personal data without delay if one of the following cases applies:  

  • Your data is no longer necessary for the purposes for which it was collected or otherwise processed or the purpose has been achieved;
  • You withdraw your consent and there is no other legal basis for the processing;
  • You object to the processing and there are no prevailing legitimate grounds for the processing; in the case of the use of personal data for direct marketing, a mere objection by you to the processing is sufficient;
  • Your personal data has been processed unlawfully;
  • The deletion of your personal data is necessary to comply with a legal obligation under European Union law or the law of a member state to which we are subject.

Your right to deletion may be restricted on the basis of statutory provisions. This includes in particular the restrictions listed in Art. 17 GDPR and section 35 Federal Data Protection Act (BDSG).

10.4 Right to the Restriction of Processing pursuant to Art. 18 GDPR

You have the right to request us to restrict the processing of your personal data if one of the following reasons applies:

  • you dispute the correctness of your personal data for a period of time that allows us to verify the correctness of the personal data;
  • the processing is unlawful and you object to the deletion of the personal data and request instead the restriction of the use of your personal data;
  • we no longer need your personal data for the purposes of processing; however, you need them for the assertion, exercise or defence of legal claims, or
  • you have objected to the processing as long as it has not yet been determined whether our legitimate reasons outweigh yours.

If you have obtained a restriction on processing under the above list, we will inform you before the restriction is withdrawn.

10.5 Right to Data Portability pursuant to Art. 20 GDPR

You have the right to obtain personal data concerning you that you have provided to us in a structured, commonly used and machine-readable format and to transmit this data to others. The exercise of this right does not affect your right to deletion.

10.6 Right to Object pursuant to Art. 21 GDPR

According to Art. 21 GDPR, you have in particular the right to object to the processing of your data at any time on the grounds of your particular situation, if we base this processing on legitimate interests pursuant to Art. 6 section 1 lit. f) GDPR. If you object, we will no longer process your personal data, except in two cases:

  • We can prove that there are compelling legitimate grounds for the processing which outweigh your interests, rights and freedoms; or
  • the processing serves the assertion, exertion or defence of legal claims.

In particular, if we process your personal data for direct marketing, you have the right to object at any time to the processing of your data for the purpose of such marketing. If you object to the processing of your data for direct marketing purposes, we will no longer use your personal data for this purpose.

10.7 Right of Withdrawal of Consent pursuant to Art. 7 GDPR

You can withdraw your consent given to us at any time with effect for the future. This withdrawal can be made in the form of an informal notification to the above-mentioned contact addresses. If you withdraw your consent, the legitimacy of the data processing carried out up to that point will not be affected.

10.8 Right to file a Complaint with the Supervisory Authority

If you believe that the processing of your data by us violates applicable data protection law, you have the right to file a complaint with one of the competent supervisory authorities. The supervisory authority responsible for us is:

Der Hamburgerische Beauftragte für Datenschutz und Informationssicherheit  

Ludwig-Erhard-Str 22, 7. OG

20459 Hamburg

Tel.: 040 / 428 54 - 4040

Fax: 040 / 428 54 - 4000

E-mail: mailbox@datenschutz.hamburg.de